As Georgia continues to experience rapid population and economic growth, Georgia Power has announced a new Customer Protection Pledge, outlining six commitments aimed at keeping electricity affordable while supporting the state’s expanding energy needs.
The company says the pledge is designed to protect its 2.8 million customers as demand increases from new industries, including large manufacturing facilities and data centers.
Keeping Rates Affordable
Georgia Power says its first priority is protecting customers from rising energy costs. The company noted that while growing demand would typically require higher electric rates, new large-energy users are paying for the infrastructure needed to serve them, allowing residential customers to avoid those costs.
The utility says its base electric rates are frozen through at least 2028. After that, additional revenue generated by large-energy users is expected to save the average residential customer at least $102 annually, in addition to a recently approved rate reduction worth about $50 per year for a typical household.
Large Energy Users Pay Their Own Costs
Georgia Power says companies with energy demands of 100 megawatts or more, including many data centers, are required to cover the full cost of the infrastructure needed to serve their operations.
Those customers must also sign 15- to 25-year contracts, pay monthly minimum bills regardless of energy use, provide financial collateral, and face substantial penalties if they terminate service early.
Investing in Grid Reliability
The company says growth is also helping strengthen Georgia’s electric grid.
Georgia Power plans to add more than 1,000 miles of new transmission lines while investing billions of dollars in smart-grid technology designed to improve reliability and reduce the frequency and duration of outages.
Officials say new infrastructure built to serve large industrial customers will also improve reliability for homes and small businesses across the state.
Property Owners and Transparency
Georgia Power also pledged to negotiate fairly with property owners when new transmission lines or utility infrastructure require land acquisition.
The company says it will continue to pursue voluntary agreements whenever possible, provide compensation above fair market value in many cases, and maintain open communication with affected landowners throughout the process.
A Balanced Energy Portfolio
The utility reaffirmed its commitment to maintaining a diverse energy mix that includes nuclear, hydroelectric, natural gas, coal, solar, and battery storage.
Georgia Power highlighted Plant Vogtle as the nation’s largest producer of clean nuclear energy and said renewable generation continues to expand, with 4,900 megawatts currently online and another 5,100 megawatts under development.
Protecting Georgia’s Communities
The final pledge focuses on environmental stewardship and workforce development.
Georgia Power says it will continue conducting environmental reviews for new projects, work to minimize impacts on communities and natural resources, and invest in education and workforce training programs.
According to the company, its economic development efforts helped create more than 18,000 jobs and attract $8.7 billion in new investment across Georgia during 2025.
Georgia Power says the six-point pledge reflects its commitment to balancing affordability, reliability, economic growth, and environmental responsibility as the state continues to expand.